Free is a price condition, not a capability list
A free plan can be enough for a modest inquiry form. It can also have a file limit, response allowance, sign-in requirement or account restriction that matters to you. Start with your necessary conditions, not a product’s badge.
Finder does not hide a documented qualifying free option because it has no commission. Natural results use hard conditions and known necessary costs within a billing group. Missing required fees make a plan pending, even when a base price is advertised as free.
Identify the first concrete limitation
If a required file cannot be accepted, inspect the applicable limit and its source. If the issue is monthly volume, inspect the quota’s period and scope. If removing branding or using your domain is essential, request that feature explicitly; unverified plan support remains pending.
An upgrade is only worth comparing if its documented conditions address the limitation. A higher tier does not automatically resolve respondent login or available storage.
Keep uncertainty in the shortlist
A cheaper pending plan may become useful after a specific vendor answer. It is not silently discarded in favour of a more expensive known plan. Compare lists those alternatives and lets you inspect the selected plan.
If no plan is confirmed, keep the pending and failed groups separate. A loading error is different again: retry the local data request or read static tool records. Do not relax a requirement automatically to manufacture a match.
A free offer with open questions
Tally Free documents a single-file limit. Typeform Free documents a response allowance and does not include the file upload question. Compare these capabilities and check any unresolved costs, storage or eligibility before setting a budget.